Returns & Exchanges

At Retro Remake, we want you to be completely satisfied with your vintage-inspired electronics. If your purchase doesn't meet your expectations, we offer a hassle-free 30-day return policy for all hardware and accessories.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal with your order number and email address to select the items you wish to send back.

  • 2.
    Package Your Item

    Carefully place the product in its original packaging, including all cables, manuals, and retro-style accessories that were included in the box.

  • 3.
    Attach the Label

    Print the prepaid shipping label provided via email and securely affix it to the outside of your shipping carton, ensuring any old labels are covered.

  • 4.
    Receive Your Refund

    Once our technicians inspect the unit for quality assurance, we will process your refund to your original payment method within 5-7 business days.